Returns

At Urban Attire, we want you to love your purchase. If you’re not completely satisfied with your order, you can return it for a refund or exchange within 30 days of delivery. Please review our returns policy below for full details.

Conditions for Returns:

• Items must be returned within 30 days of delivery.
• All items must be unworn, unwashed, and in their original condition with all tags attached.
• Items that do not meet these conditions will not be eligible for a refund or exchange.

How to Return an Item:

1. Contact our customer service team at support@urbanattire.co.uk with your order number and the reason for the return.
2. We’ll provide you with instructions on how to send the item back to us.
3. Once we receive your returned item, we will process your refund or exchange within 7-10 business days.

Refunds:

Refunds will be processed to the original payment method used for the purchase. Please allow up to 10 business days for the refund to reflect in your account, depending on your bank.

Exchanges:

Exchanges are subject to product availability. If your desired item is out of stock, we will notify you and offer an alternative or a full refund.

Shipping Costs for Returns:

• For faulty or incorrect items, Urban Attire will cover the return shipping costs.
• For change-of-mind returns, the customer is responsible for covering return shipping fees.

If you have any questions or need assistance with your return, please contact us at support@urbanattire.co.uk.